Returns & Exchange
What is your return policy for safety frames and sideshields purchased on hudsonoptical.com?
Full 100% refund on frames & sideshields if returned UNUSED within 30 days of delivery. Original shipping cost will not be reimbursed.
Returns are accepted within 30 days of delivery. All frames or sideshields must be returned in their original packaging material.
Refund: Frames returned will be refunded in full to the original payment method.
Exchanges can be made within 30 days of delivery. A full credit value paid for the item applies.
How do I start a return or exchange?
Contact customer service to request a return or exchange. Click here to create a new return request.
We do not cover return shipping except for orders returned for discrepancies or defects.
Discrepancies or Defects?
Please notify us within 24 hours of delivery date for any package discrepancies or defects. We will not take responsibility if notified after 24 hours.
We warranty our frames and sideshields for 12 months for against defects. Normal wear and tear in safety environment or wearer abuse is not warrantied.